Shipping Policy

Gym Pro Factory U.S. Shipping Policy

Thank you for shopping with Gym Pro Factory! We aim to deliver your orders promptly and efficiently. Below are the details of our shipping policies:

Shipping Cost:

• Free shipping within the United States.

Order Cut-Off Time:

• Orders must be placed by 6:00 PM EST (Monday - Friday).

Processing Time:

• Orders are processed within 1-2 business days.

Delivery Time:

• Orders typically arrive within 4-7 business days.

Shipping Methods:

• Most orders are shipped via third-party freight carriers using 18-wheeler trucks.
• For freight shipments, you will be contacted to schedule curbside delivery. Please ensure your phone number is correct at checkout.

Order Confirmation & Tracking:

• After placing an order, you will receive a confirmation email.
• Once your order ships (within 1-2 business days), a tracking number and link will be provided.

Address Changes:

• If you need to update your shipping address, contact us within 24 hours of placing your order.

Cancellations:

• Orders can be canceled before they are shipped. If your order has already been dispatched, please refer to our refund policy.

Damages & Issues:

• If your order arrives damaged, defective, or incorrect, please inspect it upon arrival and contact us immediately.
• We will arrange return shipping for damaged or incorrect items.